Frequently Asked Questions
Product Questions
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How long does shipping take for my robot mower?
Shipped from New Zealand it will take 2-5 days to arrive.
Robotic mowers are classed as 'dangerous goods' due to the battery and extra processing is required.
I've changed my mind
It's important to be sure of your purchase as we do not offer change of mind returns.
How are Robot Lawn Mowers installed?
At Robot Lawn Mower NZ, we offer two options: boundary wire robot mowers and wireless robot mowers.
Boundary Wire Robot Mowers: These mowers are guided by a perimeter wire, which is pegged along the boundary of your property. This wire helps the robotic mower stay within the set boundaries, preventing it from entering other people's gardens or straying onto the road, adding an extra layer of safety.
Wireless Robot Mowers: These mowers operate by mapping your lawn using GPS and satellite technology to determine their position. They navigate your lawn autonomously without the need for physical boundary wires, offering a more flexible installation option.
Where can I find the Manuals?
All Robotic mowers come with manuals
I have Pets/Children, are Robot Mowers safe?
Robot mowers can be considered safe around children and pets if used properly and with proper supervision.
No device can guarantee absolute safety.
Factors to consider:
Manufacturer guidelines: Follow the manufacturers instructions and guidelines for proper use and installation.
Age Appropriate supervision: Ensure children are supervised by a responsible adult while the robot mower is operating. Younger children may not understand the potential dangers associated with the device.
Education Awareness: Teach children about the potential hazards of the robot lawn mower. (safe distance, not to touch etc).
Safety Features: Familiarise yourself with the safety features such as emergency stop, and bump sensors.
Boundary Management: Set up proper boundaries for the robot mower using physical barriers or approved virtual boundaries.
Where can I find additional information on the Wireless X7?
Contact Us
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How do I contact Robot Lawn Mower?
Our email is support@robotlawnmower.nz We are based in New Zealand and will get back to your as soon as possible!
I want to trial the robot mower?
Unfortunately, we do not offer the ability to trial the mower.
We understand this can be frustrating.
However, we strive to do our best to test our robotic mowers against conditions similar to yours. We take custom recommendations and will test conditions out of interest or necessity. (Want to know what happens when you run over a dog toy? We can test it for you!)
Please check out our Youtube for tests we have conducted.
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Latest News
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Wire vs Wireless Robot Lawn Mower Which Is Better?
Wire vs Wireless Robot Lawn Mowers. The debate of which one is better suited for New Zealand conditions.
Wire vs Wireless Robot Lawn Mower Which Is Better?
Wire vs Wireless Robot Lawn Mowers. The debate of which one is better suited for New Zealand conditions.
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Are Robot Lawn Mowers Worth It?
Yes, robot lawn mowers are worth it, they are worth the investment and offer numerous benefits. Robot mowers provide independence, improve the appearance and health of the lawn and save...
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